VEA Cautions Members About Scam: Local businesses and residential members are receiving phone calls after business hours and on weekends from individuals posing as VEA employees. The callers demand immediate payment and threaten to turn off the members’ power. They also ask members to purchase prepaid credit cards and wait for instructions. Read more...
No Deposits! No Late/Disconnect Fees!
For members struggling with traditional payment options, VEA offers Pre-Paid Metering. Under this program, members can pay as finances allow, in the amounts they want. Instead of receiving a paper bill each month, usage is calculated and billed daily. Any active pre-paid member will never pay a late charge, disconnect or reconnect charge or a deposit. Pre-Paid metering accounts are self-managed so they fit any budget. Members can pre-pay for just enough energy to last until payday or they can pre-pay a balance to last several months. There is no deposit required to set up a Pre-Paid Metering account.
Current members may switch to a Pre-Paid Metering account by applying any outstanding deposit toward their balance. Pre-Paid Metering accounts do not receive monthly bills. If your Pre-paid Metering account balance falls below 5 days of estimated usage, you will be notified via e-mail. When the account balance drops to $0 the power will be shut off, but power can be re-energized by paying any outstanding balance and re-establishing the $25 minimum credit balance. Payments may be made online, over phone or in-person at VEA offices. An in-home energy usage monitor is available with a secured equipment deposit. You may also track your usage online.
- New members need $120 to start the program ($10 membership fee, $60 connect fee, & a $50 initial credit balance).
- Existing VEA members must pay their account current to the day they start the program. These members will still need the $50 beginning credit balance. Any existing deposit can be applied to the credit balance or returned.
- Members must sign a Pre-Paid Metering contract.